|User Terms and Conditions
Welcome to the Hartley Woodward Web Site ("Site").
Please review the following basic terms that govern your use
of and purchase of products from our Site. Please note that your
use of our Site constitutes your agreement to follow and be bound
by those terms (the "Agreement").
We may from time to time change the terms that govern your use
of our Site. Your use of our Site following any such change constitutes
your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our
Site from time to time.
Unless otherwise noted, all materials, including images, illustrations,
designs, icons, photographs, video clips, and written and other
materials that appear as part of this Site (collectively, the
"Contents") are copyrights, trademarks, trade dress
and/or other intellectual properties owned, controlled or licensed
by Hartley Woodward, collectively, and its subsidiaries and/or
affiliates ("Hartley Woodward"). The Site as a whole
is protected by copyright and trade dress, all worldwide rights,
titles and interests in and to which are owned by Hartley Woodward
and all other Hartley Woodward trademarks appearing at this Site
are trademarks of Hartley Woodward.
The Contents of our Site, and the Site as a whole, are intended
solely for personal, noncommercial (other than for the purchase
of merchandise from our site) use by the users of our Site. You
may download or copy the Contents and other downloadable materials
displayed on the Site for your personal use only. No right, title
or interest in any downloaded materials or software is transferred
to you as a result of any such downloading or copying. You may
not reproduce (except as noted above), publish, transmit, distribute,
display, modify, create derivative works from, sell or participate
in any sale of, or exploit in any way, in whole or in part, any
of the Contents, the Site, or any related software.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other
submissions disclosed, submitted or offered to Hartley Woodward
on or by this Site or otherwise disclosed, submitted or offered
in connection with your use of this Site (collectively, "Comments")
shall be and remain Hartley Woodward's property. Such disclosure,
submission or offer of any Comments shall constitute an assignment
to Hartley Woodward of all worldwide rights, titles and interests
in all copyrights and other intellectual properties in the Comments.
Thus, Hartley Woodward will own exclusively all such rights,
titles and interests and shall not be limited in any way in its
use, commercial or otherwise, of any Comments. Hartley Woodward
is and shall be under no obligation (1) to maintain any Comments
in confidence; (2) to pay to user any compensation for any Comments;
or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will
violate any right of any third party, including copyright, trademark,
privacy or other personal or proprietary right(s). You further
agree that no Comments submitted by you to the Site will be or
contain libelous or otherwise unlawful, abusive or obscene material.
You are and shall remain solely responsible for the content of
any Comments you make.
You agree that Hartley Woodward may use and/or disclose information
about your demographics and use of the Site in any manner that
does not reveal your identity. By participating in Site sweepstakes,
contests, promotions, and/or requesting promotional information
or product updates, you agree that Hartley Woodward may use your
information for marketing and promotional purposes.
HARTLEY WOODWARD'S COMMUNICATIONS TO YOU
You agree that Hartley Woodward may send electronic mail to you
for the purpose of advising you of changes or additions to this
Site, about any of Hartley Woodward's products or services, or
for such other purpose(s) as Hartley Woodward deems appropriate.
Most Hartley Woodward products displayed at the Site are available
in select Hartley Woodward stores in the United States and select
foreign markets while supplies last. In some cases, merchandise
displayed for sale at the Site may not be available in Hartley
Woodward stores. The prices displayed at the Site are quoted
in U.S. Dollars and are valid and effective only in the United
We have made every effort to display as accurately as possible
the colors of our products that appear at the Site. However,
as the actual colors you see will depend on your monitor, we
cannot guarantee that your monitor's display of any color will
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services
and resources, the availability and content of which Hartley
Woodward does not control, any concerns regarding any such service
or resource, or any link thereto, should be directed to the particular
outside service or resource.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS
IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE
OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR
USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY
FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS
OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE,
AND THAT HARTLEY WOODWARD SHALL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
You agree to defend, indemnify and hold Hartley Woodward harmless
from and against any and all claims, damages, costs and expenses,
including attorneys' fees, arising from or related to your use
of the Site.
Unless otherwise specified and except to the extent Hartley Woodward
products are offered for sale in the United States through this
Site, this Site and the Contents thereof are displayed solely
for the purpose of promoting Hartley Woodward's products and
services available in the United States and select foreign markets.
This Agreement shall be construed in accordance with the laws
of the State of Minnesota, without regard to any conflict of
law provisions. Any dispute arising under this Agreement shall
be resolved exclusively by the state and federal courts of the
State of Minnesota.
This Agreement is effective unless and until terminated by either
you or Hartley Woodward. You may terminate this Agreement at
any time. Hartley Woodward also may terminate this Agreement
at any time and may do so immediately without notice, and accordingly
deny you access to the Site, if in Hartley Woodward's sole discretion
you fail to comply with any term or provision of this Agreement.
Upon any termination of this Agreement by either you or Hartley
Woodward, you must promptly destroy all materials downloaded
or otherwise obtained from this Site, as well as all copies of
such materials, whether made under the terms of this Agreement
At Hartley Woodward, we honor and respect the importance of maintaining
the privacy of our customers. When you place an order with us,
we ask only for the information we need to process your order:
name, address, phone number, email address, etc. We will never
rent or sell information we receive from web orders to third
Our web site encrypts your credit card number prior to transfer
over the Internet using secure socket layer (SSL) encryption
When you send personal information, such as your credit card
number, over the Internet it is not readable to anyone but us.
We encrypt your information using SSL (secure socket layer) technology.
Your browser will be in "secure mode" after you proceed
to the online order form. When your browser is in secure mode,
you will notice the padlock icon on your browser window is in
the locked position.
After you place an order...
After you place your order, you will see a "Receipt"
page that contains an order tracking number. This is confirmation
that your order has been successfully placed. Your order is then
sent over a secure server to Hartley Woodward and will then be processed. If we do not have the merchandise in stock,
we will contact you. You will receive an order confirmation via
email within an hour after placing your order. If you do not
receive one, please call customer service at (952) 404-2213
We accept these credit cards...
Visa, MasterCard, and Discover
But if you must pay by check or money order...
Please send your check/money order to:
Hartley Woodward, Inc.
852 East Lake Street
Wayzata, MN 55391
Please include the style number, size, color and quantity of
items you wish to purchase, along with your name, shipping address
and phone number
Our return policy...
We cannot accept personalized, custom item or underwear for return.
Saddles are returnable if our saddle instructions are followed
closely (see below).
Enclose copy of receipt with return form in your package.
Exchanges are shipped free of charge. Returns with reciept made
within three weeks from date of purchase will be credited in
manner paid. Returns made after
three weeks from date of purchase will receive store credit.
Our saddle return policy...
Saddles sent for reasons other than a manufacturer's defect
must be in new condition. Sweat marks, girthing marks, horse
hair, etc... may result in the refusal of the return or the addition
of a restocking fee. This is at the direction of Hartley Woodward.
If you would like to return or exchange merchandise you purchased
through Hartley Woodward please send it to:
Hartley Woodward, Inc.
852 East Lake Street
Wayzata, MN 55391
Your receipt is required for all returns/exchanges. Please
include return address and phone number.